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Feature/Spec Download In the Box FAQ Video

What's the difference between 625B and 625M?


(1). “B” stands for basic model (without HRM).
(2). “M” means heart rate monitor supporting (HRM).

What should I do if GH-625 can't power on?


(1). Press “up + down” and “power” buttons at the same time, you will be able to turn on GH-625 in firmware upgrade mode.

(2). Please follow the regular firmware upgrade procedure.

What should I do when upgrade firmware fail?


Note: Do not power down your GH-625
(1). Please follow the upgrade firmware procedure till the upgrade succeeded. 

Why I installed the GS-Sport Training Gym, but pop-up"the service is not ready"


Please reopen the software and the database will active automatically.

How to backup database before I update SW?


(1). Backup the database from C:\Program Files\GlobalSat Technology\GS-Sport Training Gym\MySQL\data before you un-installing the GS-Sport Training Gym.

(2). After GS-Sport Training Gym installing accomplished, try to input "net stop mysql1" at COMMAND MODE to stop SQL services.

(3). Copy and overwrite the database back to the corresponding folder

How can I uninstall GS-Sport Training Gym?


(1). Use uninstall function from Windows menu:
Start > Programs > Globalsat GS-Sport > Uninstall GS-Sport.

(2). Use add/remove program from Windows control panel:
Start > Setting > Control panel > Add/Remove program, search for GS-Sport Training Gym and uninstall. 

Where can I download the driver and software if I lost my GH-625 CD?


You can check the new driver and plugin in our website.
http://www.gs-sport.com/support.php

How to keep my training records when upgrade GS-Sport Training Gym (new version)


1). Backup the database from C:\Program Files\GlobalSat
Technology\GS-Sport Training Gym\MySQL\data before you un-installing the GS-Sport Training Gym.

(2). After GS-Sport Training Gym installing accomplished, try to input "net stop mysql1" at COMMAND MODE to stop SQL services.

(3). Copy and overwrite the database back to the corresponding folder.

 

I updated my PC to Windows7 and now I can connect the watch to usb GH-625B.Computer does not recognize it.


In regards to these problems it should be denied by OS when PC software access own necessary file.
Please check below setting and try again:

(1).Right click the shortcut on desktop and mark the Privilege Level and Compatibility mode from its properties and run again.


(2).The COM port detection failure.
Try to use another USB port and make sure the device is already set as “Connect To PC mode”

Why can't I upgrade GH-625/615 with new firmware?


(1). Please check if the firmware file is correct.

(2). Confirm GH-625 sets to System Upgrade mode.
 

Why does it show "PC com port error" when I download data?


(1). Please check if the USB driver is installed or not.

(2). Connect GH-625 to your PC with the USB cable.

(3). Double click the “GS-Sport Training Gym” icon from desktop to start the application.

(4). From menu bar click “Configurations”/”COM Port Setting, and the application will auto re-scan Com Port , if failed, click “Scan” button. COM port will be automatically scanned.

 

 

Why GH-625M/615M can't receive heart rate signal well?

VISTA

(1). Check if you correctly wear the heart rate belt or not.

(2). Wet the sensors with water or a water-based conducting gel to ensure good contact.

(3). Turn on the Heart Rate Monitor function in GH-625M.

(4). If it is still not working, check the battery of Heart Rate monitor.

Why can I export data to Google Earth, but not to Google Earth Pro?


Since the installed directory are different between Google Earth and Google Earth Pro, sometimes you can’t wake up it directly by click on GS-Sport Training Gym Software; you have to follow the bellowing procedure to wake up it:

(1). If GS-Sport Training Gym can’t show the map to the Google Earth or Google Earth Pro, the pop-up message will ask you if want to modify the directory or not.

(2). To find the directory of Google Earth or Google Earth Pro you installed, choose the googleearth.exe then click OPEN to finish.

(3). Finally, the Google Earth or Google Earth Pro could be opened.

How to edit and upload waypoints through GS-Sport Training Gym?


Edit:
(1). From Track Records to select training file what you want to browse

(2). Click “waypoints” of function bar and you can see all waypoints list, select one waypoint and click right button to edit contents of waypoint.

(3). You can edit property of waypoint and save.
Upload:
(1). Mark waypoints that you want and follow below step.

[Menu Bar] -> [Data Transmission] -> [Way Points] -> [Upload to Device]
(for GH-625 device, please enter CONFIGURATION > CONNECT TO PC). You can see the successful message that upload waypoint to device.

What format of training file does GS-Sport Training Gym support?


(1). GS-Sport Training Gym can save/open the training record as/from kml, nmea, gpx, csv, txt file.

OPEN
[Menu Bar] -> [File] -> [Open] -> Select one file type and file name you want to open.

SAVE
Select one training file you want to save.

[Menu Bar] -> [File] -> [Save] -> Select one file type you want to save as. 

How to import or export the training records from or to file?


(1).  User can use GS-Sport training gym to import/export the training records from/to specific file. (.ACT)

Import Activity
[Menu Bar] -> [Main] -> [Import Activity] -> Choose one file you want to import.

Export Activity

 Choose one training file you want to export then follow below step.

 

[Menu Bar] -> [Main] -> [Export Activity] -> [Activity Details] -> select sporting type and note and then click “OK”. 

Why dd it pop up a message “database not ready” & can’t be start on Vista


For Vista , it has more serious UAC means access control. If it enable it will prevent our application to connect local service due to we start database through batch file, we post the manually way to active the database service as short term solution. You have to use the method under administrator mode. 

Please follow the instruction below to active the service:

(1). Open Services Setting from Startup -> Settings -> Control Panel -> System & Maintenance -> Administrative Tools -> Services

(2). Find out service name “MySQL1.

(3). Select MySQL1 and click “Start” to connect it.

(4). Please try to open Training Gym again. 


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